Refund policy

Refund & Returns Policy

We accept returns within 14 days of delivery.

To be eligible for a return:

- Items must be unworn and unused

- Original packaging must be included

- Tags and accessories must be intact

- Proof of purchase is required

Non-returnable items:

- Worn products

- Damaged items caused by misuse

- Final sale items clearly marked at checkout

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds are processed back to the original payment method within 5–10 business days.

To request a return, contact:

sales@solelocker.co.uk